Passengers may text bus , metro or rail , followed by a space and details of any incident to 83010.

From October 30, 2012, the police will be offering extra assistance to commuters on the public transport network in the West Midlands area, in terms of more patrols on board buses, trains and trams. The officers from the Safer Travel team will be there to boost traveller confidence with a more visible presence, and to target incidences of high level and low-level anti-social behaviour, such as smoking and swearing inside the coaches.
Sergeant Chris Casey of the British Transport Police, said, It is important to remember that crime is down on public transport and that the network in the West Midlands is a very safe way of getting about.
Passengers may text bus , metro or rail , followed by a space and details enterprise car rentals corporate address comments of any incident to 83010. Alternately they can lodge their complaints at the www.safertravel.info website, or by telephoning police on 101 for bus, and 0800 405040 for rail and Metro incidents.
The authorities have reported that there has been a 65 percent decrease in crime rates on rail and buses in the West Midlands since 2007, although crimes tend to spike during the Halloween and Bonfire Night celebrations each year. 0 saves Save
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