
A world-renowned cellist says Delta Air Lines made him feel like a "master criminal" after the carrier banished him from its frequent flier program for collecting miles whenever he paid for an extra seat for his instrument.
A travel agent set up a separate Delta SkyMiles account for the instrument 15 years ago under the name "Cello Harrell" and Harrell collected frequent flier miles for both himself and his stringed companion without any problems for more than a decade.
"It has come to our attention that you have continued to earn miles for your cello even after you were advised in 2001 that this was not permitted," the letter, signed by SkyMiles auditor Jonsey Vee, reads.
It goes on to say that Delta had closed the cello's account and terminated Harrell's membership in the program. All of the accumulated miles in both accounts -- several hundred thousand in all � were gone, Harrell said. In addition, he could never reopen a new SkyMiles account.
The 2001 warning the letter refers to is a note informing Harrell that the cello was not allowed to accrue mileage, but he either pictures of south central los angeles just forgot about it or never saw it when his secretary handled the correspondence, Harrell pictures of south central los angeles said. He was taken aback by the harshness of Delta's January decision.
Delta did not respond to a request for comment, but SkyMiles rules and conditions do state that mileage credit will not be given for "tickets purchased to carry excess baggage such as musical instruments."
American Airlines has a similar policy for its AAdvantage frequent flier program: Only individual persons are eligible for membership. Corporations, other entities, animals or blocked-seat baggage cannot become AAdvantage members or to accrue miles.
But Harrell said airlines including United, Alaska and Lufthansa still let him accrue miles when he buys a second seat for his cello. Limiting the amount of miles passengers pictures of south central los angeles can collect translates into profits for carriers, he added.
"I am sorry and perplexed that airlines like Delta are willing to turn down the opportunity to maintain pictures of south central los angeles long-time customers and income pictures of south central los angeles (my career has been in full swing for more than 40 years!) for nothing more than the ability to make a quick one-off buck now by selling my miles," Harrell wrote on his blog.
Until such time as musicians protest pictures of south central los angeles to Delta, this crap will keep on keeping on. By protest, I mean tell the airline that until they change their rules regarding a second seat for a guy or gal's instrument you will use any other airline available. Period. AND, call them to let them know you have done so whenever you have done so.
So he fraudulently tried to claim air miles when the terms and conditions stated the extra seat wasn't eligible, despite being warned, and then whinges when he gets caught? He's lucky they didn't call the police.
Whether he should get air miles for a second seat is a different question entirely. pictures of south central los angeles I agree, it seems unfair. However Delta, and so far as I am aware most other airlines, don't give them. That's the deal. If you fly with them and sign up to their rewards plan then you have to accept the terms and conditions. If you don't like it, find another pictures of south central los angeles airline.
`e said, " Nah Jim. It`s that Delta Airlines. I`ve been flying with them for years booking my cello into another seat and now they`ve stopped giving me Airmiles for the second pictures of south central los angeles seat. It`s a bloody liberty!!"
pictures of south central los angeles The point is that a seat booked for extra luggage does not qualify for air miles. Whether or not that is reasonable is beside the point, those are Delta's terms and conditions. Passing the booking off as being for another person appears to be a fraudulent attempt to obtain air miles he's not entitled to, which is probably why Delta cancelled his account as well as the cello's.
I flew a fair amount in the 1950s and early 60s with my guitar. When I checked my luggage, along with the guitar the first time, I told them at the counter that the guitar was fairly fragile pictures of south central los angeles and I worried about it being put into the luggage compartment. The clerk put a "Special Handling" tag on the case, and rather than stowing it with the rest of the luggage, a flight attendant (they called them "stewardesses" back in those prehistoric times) carried it on board the plane and set it securely in the coat closet near the stewardess's station. Then, it was brought to me by another person when I picked up my luggage. No sweat! That seemed to be Standard Operating Procedure back then.
A few decades later, my wife and I were visiting her parents who were living in Holland, Michigan at the time. No problem going. But on the way back, on a half-hour flight from Grand Rapids to Chicago to change planes back to Seattle, the shuttle flight company (Uncle Reuben's Storm Door and Airline Company) insisted that my guitar go into the luggage compartment with the rest of the luggage. I baulked. The plane was a Boeing 737 twin-jet, and I knew that there was plenty of room in the coat closet. After some heated argument, I wound up having to buy a seat for my guitar. When boarding the plane in Chicago, once again, a flight attendant carried my guitar aboard and put it into the coat closet.
The airline's procedure was to transfer me to a small, narrow chair (my wheelchair, including wheels and all, being too wide [26 inches] to negotiate the aisles inside the plane) and push me down the aisle to where I could transfer to my assigned seat, then go the reverse trip when I arrived at my destination. And they would meet me at the terminal end of the "breezeway" with my wheelchair just retrieved from the plane's luggage compartment.
But�some idiot(s) pictures of south central los angeles had apparently crammed the wheelchair into the luggage compartment and bent the frame . It was usable, but I had to point it several degrees off from where I wanted to go, and each of the wheels wanted to go in a slightly different direction. And they were just going to leave it at that.
I raised Hell and slid a brick under it ! A moment or two later, some kind of supervisor appeared. She took a damage report. I pointed out that, although the chair was temporarily usable, it was certainly going to have to be repaired or replaced.
When I got back to Seattle, I went to a medical supply store that sold wheelchairs and such, and that had a repair shop. They examined the chair and said that it would cost more to repair than a new one would cost. So I bought pictures of south central los angeles a new one and, using the authorization, had the store bill the airline for it.
P. S. In the case of Lynn Harrell's cello, or any other situation pictures of south central los angeles in which someone pays full fare for a seat, why should it make a difference to the airline whether pictures of south central los angeles that seat is occupied by a living person, a cello, or someone's pet hamster!?? They got paid for the seat, and the rights and privileges that go with that purchase should apply!
The point is that a seat booked for extra luggage does not qualify for air miles. Whether pictures of south central los angeles or not that is reasonable is beside pictures of south central los angeles the point, those are Delta's terms and conditions. Passing the booking off as being for another person appears to be a fraudulent attempt to obtain air miles he's not entitled to, which is probably why Delta cancelled his account pictures of south central los angeles as well as the cello's.
While you might be right legalistically, it does seem to have been a genuine oversight and Delta's response seems disproportionate, especially as he is having to pay a full fare for the cello. Cancelling the cello's airmiles would seem to be the reasonable response.
The airline not only charged full fare for the cello, they created a separate account in the name of the cello, and credited it with the extra miles for ten(?) years before deciding to revoke not only the cello's pictures of south central los angeles miles but those of the musician.
It would seem reasonable that they revoke the extra miles for the cello, since they were clearly identifiable; pictures of south central los angeles but there doesn't seem to be much justification for taking those for the musician. A more reasonable response would have been invoking the "non-transferable" clause typically included and known by must requiring that only the cello could use the miles (with proper ID).
On a business trip, an item of equipment (aircraft part) needed to be returned to the factory, and "management" demanded that I "hand carry it" so they'd get it as quickly as possible. (Ground freight pictures of south central los angeles would have had it there in 3 days at the time, and I wasn't leaving by the time it would have arrived.) I had to purchase a "suitcase" large enough to hold it, but when I arrived at the airline they insisted it was "too heavy and besides it looked suspicious" so they marked it "special handling" and took it to do whatever special thing they insisted on doing.
Instead of arriving with me in Wichita, Kansas the next day (4 days after it could have been sent on its way by freight pictures of south central los angeles and a day after it would have been in Wichita ahead of me), it was located - ten days later - in Puerto Rico, and took a total of 48 days before it finally arrived in Wichita.
Well the facts as reported in the OP are that a seat was being booked in the name of a fictional person in order to obtain air miles that he wasn't entitled to UNDER THE RULES OF THE SCHEME. He then ignored a letter telling pictures of south central los angeles him to desist. He repeatedly broke the terms and conditions of the scheme, and in the circumstances it's hardly surprising the airline took action. Whilst he may rightly complain that the t&cs are unfair, he is in no position to complain about the action they took. He was totally in the wrong.
It's not mainly pictures of south central los angeles for doubts about safety, but I've always found air travel "uncomfortable and dehumanizing," and perhaps it's partly because I've known far to many airplane drivers pictures of south central los angeles (they're all insane - if you'll pardon the generalization - and present company is not excepted).
These airline executives come up with a frequent flier miles gimmick in an attempt to get more people to buy seats on Delta. So what happens when they get a passenger who buys twice as many seats as everyone else?
Of course smart executives would say, 'hey this is a perfect passenger
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