Friday, January 11, 2013

Response: Dear Mike, Thank you very much for your compliments and constructive critique. We are cons




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Renting from Vamos was very easy. It was our first time in Costa Rica. When we exited the airport, our driver was waiting for us - which, once you experience the crowds around the arrivals door, you'll realize is quite a relief. He took us to our rental car and drove us to the rental office just outside the airport. The staff were very helpful and friendly, explaining all of the pertinent details and even giving us a good bargain on a GPS rental. (The fact that tires are not covered by the insurance is an inconvenient but necessary fact. Costa Rican roads are iffy at best, and insurance prices would be through the roof if they had to cover tires.) oasis playa hotel in cancun We had some trouble with the AC halfway through our trip, as it stopped blowing cold air. Our "Jimny" vehicle had numerous scratches and small dents, which was perfect oasis playa hotel in cancun for us. It was a big relief not having to worry about minor damage to the car in such an unforgiving environment. Overall, oasis playa hotel in cancun we were very pleased with our rental. We were even refunded one day's rental when we brought the car back early. For a nominal fee, we had a guided driving tour of the capital oasis playa hotel in cancun city. Great customer service, oasis playa hotel in cancun great value, and all-around professional attitude oasis playa hotel in cancun make Vamos a good choice for any visitor.
Response: Dear Mike, Thank you very much for your compliments and constructive critique. We are constantly striving to improve every detail of our service and cars to meet our clients' expectations. We have taken the vehicle that experienced the air-conditioning problem and completely overhauled the entire system to correct the issue. I apologize for you being inconvenienced. We are considering offering a tire coverage rider as a part of our insurance oasis playa hotel in cancun -- to minimize any costs that a renter may experience in case a tire fails due to poor road conditions. I expect that on your next Vamos rental, that worry will be a thing of the past. ;-) Thanks again for your review! Best Regards, George business 0.3 Wonderful Experience - Will Definitely Recommend to My Friends Sep 30, 2012 by Austin K. Month Of Rental: September Vamos Rent-A-Car 506-2432-5258 Oficentro Plaza Aeropuerto, Oficina C-4 San Jose CR , 00000 Costa Rica
I had a wonderful experience with Vamos and will definitely be recommending you to my friends.   I am very thankful for the wonderful service that Vamos provided and will rent from you the next time I return to Costa Rica.   Thank you! business 0.3 Vamos -- For All of My Future Car Rentals in Costa Rica Sep 27, 2012 by Joanna A. Month Of Rental: September Vamos Rent-A-Car 506-2432-5258 Oficentro Plaza Aeropuerto, Oficina C-4 San Jose CR , 00000 Costa Rica
Everyone on the Vamos team in your San Jose office was absolutely wonderful to work with! :) Tiziana, (who took my initial reservation) provided excellent customer service and was incredibly helpful, friendly and very responsive via email as we adjusted some details in my reservation. On a few occasions where Tiziana was off schedule, Max was also excellent about answering a few of my questions or requests. Alex, who delivered the car to my hotel, was impressively professional as we handled all of the paperwork, in addition to being incredibly patient and helpful as he helped me figure out how to get my GPS to work properly. In summary, I believe you have some very dedicated staff members, and the excellent customer service I received is what will make me choose Vamos for all of my future car rentals in Costa Rica! :)   The only minor thing I had some challenges with was the cellphone I rented for use while in CR. The phone would seem to shut itself off at random, and I could never get the code to check my voicemail to work properly. As a friendly suggestion, I'd recommend upgrading the cell phones you rent with ones that are a bit newer/ oasis playa hotel in cancun more reliable.    Thanks oasis playa hotel in cancun so much for the opportunity to provide feedback, particularly about your excellent staff members! oasis playa hotel in cancun   Best wishes
Response: Thank you Joanna for informing oasis playa hotel in cancun us regarding that particular cell phone. We will have it serviced as well as see about our cell provider upgrading their units. Thanks again! ~Ricardo business 0.3 Now I Understand Why it Costs So Much to Rent a Car in CR Sep 17, 2012 by Carl C. Month Of Rental: September Vamos Rent-A-Car 506-2432-5258 Oficentro Plaza Aeropuerto, Oficina C-4 San Jose CR , 00000 Costa Rica
While in Costa Rica we went and saw some great things, it is a beautiful, clean country. After driving the roads around Mt Verde I do understand why it costs so much to rent a car!! This SUV ran very well even though it could use new tires and new shocks. oasis playa hotel in cancun It got good fuel mileage also. When I return to Costa Rica I will rent from you again.   Thanks business 0.3 Rental Was Perfect Sep 05, 2012 by Stefani S. Month Of Rental: September Vamos Rent-A-Car 506-2432-5258 Oficentro Plaza Aeropuerto, Oficina C-4 San Jose CR , 00000 Costa Rica
The rental was perfect - you were very accommodating. business 0.3 Vamos Rent-A-Car 506-2432-5258 Oficentro Plaza Aeropuerto, Oficina C-4 San Jose CR , 00000 Costa Rica 4.8 5.0 5 5 Renting from Vamos was very easy. It was our first time in Costa Rica. When we exited the airport, our driver was waiting for us - which, once you experience the crowds around the
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I was trying to look at reservations oasis playa hotel in cancun from your website and having some difficulty once I clicked on the car selection.  We might be more than four people this time and would either need two vehicles or a larger one.

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