Wednesday, July 25, 2012

AirCanada. On a trip to London, we were greeted by a surly attendant in line and it went down from t




Least favorite - United. I've had so many bad customer service experiences with United. Cranky flight attendants snapping about where I stow my bag to rude gate attendants when flights are canceled or delayed. Plus their "economy amalfi hotel chicago plus" has resulted in numerous flights with the back of the plane crammed in like sardines while the front of the plane is virtually empty. But because they charge more for those seats passengers are not allowed to spread out.
Least Fave - I can't even count the number of times I have been beyond frustrated with United Airlines. amalfi hotel chicago Their customer service agents are terrible and using award miles is a joke. Don't waste your time with United.
My wife and I recently flew to and from Japan on Singapore Airlines, and it was a great experience. First of all, it's a treat being served by their gorgeous, always-smiling stewardesses in their lovely costumes.
Domestically one cannot beat Southwest Airlines. They offer reasonable prices, timely flights and friendly service. One can actually use the frequent flyer points without resorting to the premium offering. They don't pad their revenue with baggage and change amalfi hotel chicago fees. They are straight forward and get you where you need to go with a minimum amalfi hotel chicago of aggravation.
I've had equally bad service from Delta and United Airlines. United Airlines economy is barely Geneva Convention compliant. Delta's frequent flyer service cannot be used without paying some fee or another.
I'm on the fence with JetBlue. I had been very pleased but it seems with the departure of CEO David Neeleman that the airline has fallen back to the pack and is only a step above the legacy carriers. Higher fees and leg-room add-ons are nickel and dime. Look to Southwest. Offer good service for a decent price and airlines will make money.
Best for domestic short flights are Alaska and Southwest airlines. They both provide prompt on-time service. Your 1st bad travels amalfi hotel chicago free, and on Southwest your 2nd bag travels free of charge as well. For longer flights, Hawaiian amalfi hotel chicago Airlines is probably the best domestic carrier out there. Warm friendly service, clean planes, a hot complimentary meal, and they are the most puntual of the U.S. carriers.
Worst U.S. carrier has got to be United. They deserve the "3 UN" awards-- Unfriendly, uncooperative, undesirable. I avoid them like the plague whenever possible. Cranky, crabby, and unreliable service is all I have ever experienced with them in 30 years of air travel. If they were to stop flying tomorrow, I for one would not shed a tear for them.
Southwest & Hawaiian amalfi hotel chicago are tied for first place in my book. Always friendly, 99 out of 100 times on time. First time ever (Southwest) I had a late flight was MCO to BDL by 2 hours on 1/22/10; otherwise, on time or ahead of schedule. Bag fees are definitely a determining factor when making a reservation.
Continental is, by far, the worst airline amalfi hotel chicago I have ever had to deal with. Booked a flight for my son in October amalfi hotel chicago 2009 for a 12/14/09 departure from ANC to BDL. They stated it was a maintenance issue coming in from SEA. Supposedly fixed that got everyone (who was left) on, taxied amalfi hotel chicago out on the runway and then immediately came back stating that the crew was over 12 hours old and couldn't amalfi hotel chicago fly. Talk about frustration!! Obviously, no one would fly until the next evening--no food or lodging offered. After numerous calls to the 800 number in Montana (maybe) my son on one cell and me on the other he decided to cancel. Yes, they returned our flight and baggage fees, however my son didn't make it home for Christmas, and cannot take time off now. Haven't amalfi hotel chicago seen him in over one year. So, no I will never use Continental and I make sure I tell everyone of my experience with them. They clearly are not worth the time or effort!!
best -- domestically it would be Southwest. You get what you pay for, but that is fine by me. I very much enjoyed the customer service from British Airways. The one flight that I took with them was great.
AirCanada. On a trip to London, we were greeted by a surly attendant in line and it went down from there. When we got on the plane, someone was sitting in my husband's seat and the flight amalfi hotel chicago attendant refused to talk to them. After four tries (the attendant would say they were coming out to talk to the woman and then stayed at the back, chatting) someone finally came out, talked to her, and when she said it was her seat, left without looking at her ticket. I had to go back and show them our tickets before some kind of senior flight attendant would come out. It was awkward and embarrassing. Needless to say, it was an unpleasant start to our trip. The food on the trip was completely inedible (which the attendants told us was something they heard often.)
I have traveled more than once to Europe on Delta and have had some horrible experiences. On my last trip, I was flying to Zurich. I am a large person, and I needed a seat belt extender. I asked three times, and still nothing. Finally, I just kept pushing the button (since no one would give me one) until we were going down the runway, and the air attendant came by. She said very, very loudly, "You're the lady who needs the extender? Let me look. I don't know if there is one or not." She said the words very slowly as if I were stupid. We're taxiing down the runway and I have no seat belt. Finally, she slung one at me, narrowly missing my right eye, and I was able to get it fastened before we took off. I hate them.
WORST - recent flight experience on SkyWest - flight delayed, takeoff aborted at the last minute, changed planes, inexperienced flight attendant reading from training guides every step of the flight. (I will say it was during the holidays which I'm sure increases the business, but definitely the worst) Oh, I forgot to mention SLC to PDX they announced prior to boarding the 2nd plane that there would not be a functioning toilet on board during the flight.
Southwest knows that their success is in their customers and they treat you that way. The other airlines believe that their customers are their enemy, amalfi hotel chicago and they treat you that way too. They think their airline would be just great if all the damn people didn't show up.
Alaska Airlines has a boutique amalfi hotel chicago reputation, but the airline is ALWAYS late anywhere they fly after sundown. I am not sure if they are afraid of the dark, but staying on-time at the end of the day is elusive for them.
Worst Airline: I agree with Jennifer, there is no contest for the WORST airline. Hands down, United. I will never fly United again. No customer service even for their Premier Members, Cancelled and outed flights, amalfi hotel chicago lost luggage, amalfi hotel chicago extraordinary delays. 've been stranded by them twice once for 3 days on my way to Italy and once for 3 days on my way to Russia and they lost my luggage on both trips. One both trips they did not even offer to cover hotel rooms for the nights, I slept in the airport! HORRIBLE!
Worst: toss up between US Airways and United. There is not enough room to share the horrible experiences amalfi hotel chicago I have had with both (affiliated) airlines. Disorganized, the rudest and most incompetent staff in the industry, lost luggage, cancelled flights. Avoid at all costs.
Both incompetent and rude. Overbooked and stranded without an apology. Unfortunately, they partner with US Air somehow (I suspect because no one wants to purchase a United ticket) so that sometimes if you buy from US Air, United is flying you. Be careful!
I've had good experiences with Continental (knock on wood). Once I was delayed amalfi hotel chicago getting in for a connection at Newark, and I received an automated message saying they'd noted my plane was arriving late and they automatically booked me on the next available flight. I ended up making the orginal flight anyhow. When I call the service center, I always talked to a knowledgable amalfi hotel chicago and friendly person.
Another time during icy weather, a gate attendant got on the PA and addressed everyone at the airport late at night on Christmas eve. "I'm so sorry the weather has delayed you from your flights to your families! Your plane is here now and I wish you all a Merry Christmas!"
Bad experiences with United. Although, I attribute it both to the airline and Chicago. My sister asked why I didn't call and try for compensation after one experience. I said, "Because if this is a par experience for United, I don't wanna fly with them again." amalfi hotel chicago I'm disappointed that Continental left Skyteam for Star Alliance!
My last flight with them (several years ago, and for good reason) was just horrible. Travelling with my then one-year-old son, we were assured we could bring his car seat on board if there was an extra seat aboard the aircraft. When we got to the ticket counter, the staff - BOTH WAYS - were completely unhelpful and just pointed us to the computer, telling us the computer would do everything. (It wouldn't.) It started when we had a paper ticket issued by the travel agency (I'm not sure why but we did) and the ticket number wasn't clearly printed; the counter agent grumbled and finally found it for us. She grumbled about getting a seat blocked for our son. Both ways!
Since then we've flown exclusively with JetBlue. Each time - the JetBlue gate staff (which in Portland ironically are United amalfi hotel chicago employees) amalfi hotel chicago are beyond helpful - even though they have the computers they are helpful, invite us up so they can check us in (they see we have an extra item for our son, so they take care of that), remind us to pre-board...instead of grumbling, I get proactive help.
The only drawback of JetBlue is having to fly into Long Beach Airport. Not to bad to fly into, but out of is a pain in the butt (it's a cramped terminal), but once on the plane, it's a smooth flight home. With Alaska...they are today what they claimed they weren't 20 years ago in a popular, well-remembered commercial they used to air:
Another great airline is Allegiant Air, which is very small, but it does many things well. I have flown on Allegiant several times from North Carolina (Kinston, Wilmington and Gree

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