Consumer savvy, smart shopping and common sense all had a great year. Consumers asked BBB for help m

If you're considering navigating the rental car process, take time to read and fully understand the leasing agreement. In 2011, for example, the BBB received car rental at cancun airport 3,773 complaints against the auto renting and leasing industry, many as a result of billing car rental at cancun airport and contracting issues. To avoid overspending, the BBB recommends:
Shop around and watch out for hidden charges. Several travel websites offer good prices on rental cars. Before reserving a vehicle at one of these sites, however, take a few extra minutes to check directly with the rental car websites to see if you can snag an even better rate. Also, check to see if your auto club membership or even credit card company offers any special deals for car rentals. Make sure to clarify which taxes, surcharges and other fees you'll be expected to pay. Many states have additional fees for drivers under age 25 or for multiple drivers.
Opt for a smaller car. If you're car rental at cancun airport traveling solo, or don't need a lot of leg room or trunk space, go for the smaller car. Oftentimes, the salesperson will steer you in the direction car rental at cancun airport of an upgrade for "only a few extra dollars" because the smaller economy cars are in high demand. Just say no, and stick to the smaller car – or smile politely and ask for a free upgrade.
Gas up and be on time. Car rental companies will ask if you want to prepay for gas, oftentimes a pricey option. Instead, refill the tank yourself. And make sure to return the car on time or be ready to be charged an extra day for being late.
Do you need to pay for insurance? Before agreeing to pay for insurance on the rented vehicle, check with your insurance agent to see if you are already covered. Also, some credit cards also provide limited coverage.
Consumer savvy, smart shopping and common sense all had a great year. Consumers asked BBB for help more than 103 million times in 2011, up from 87 million in 2010 and the highest rate in the organization's 100-year history.