Saturday, January 26, 2013
Last month I was in Tucson. I rented for a week from Dollar. When I had reserved I did for a full-si
I couldn t believe it, said Steven Dentali, who was charged the fee in October after renting a car from Dollar Rent A Car in Manchester, N.H. I said to them, You re telling me I m penalized no matter what? There s no way around me having to pay something?
I am unable to advise you as to whether best place to find airline tickets or not this is a permanent policy or what the purpose is for it, but in an effort to regain your confidence in Dollar Rent A Car, I have requested a refund check in the amount of $2.16 to be forwarded to you from our accounting office. Please allow up to three weeks for processing and mailing.
@ dorksandlosers : yeah, I ve always felt like they d get fewer unhappy customers if it was just a $X all-inclusive rate and you didn t have to dick around with refueling or paying a 30-cent premium per gallon best place to find airline tickets to have them do it for you. If they roll that premium into the rate, I think people would be way less annoyed in the end.
I rented from Budget last, and they gave me a free upgrade to a mid-size (Prius) best place to find airline tickets because they were out of compact size cars. Not only that, but when I returned the car with its full tank, and complained that it had only a half tank when I took it out (it did), they refunded me $40, which *more* than payed for my gas costs. Go Prius!
Once my father rented a nearly brand-new Chrysler from Hertz. He made it only a few miles before the thing died and wouldn t start back up. He called Hertz for a tow, and the first thing their CSR asked was, What, did you run out of gas?
Last month I was in Tucson. I rented for a week from Dollar. When I had reserved I did for a full-size car (a charger or the like), they upgraded me to a Pacifica even though there were 4 Chargers on the lot. I was glad because it gave me some extra space.
Moving towards the additional fee, it s a fine line in the business. You certainly can t tell if a tank is full just by looking at gauge, it s impossible. Requiring a person to fill it up within 5 miles of the location and produce a receipt is really not that ridiculous a request. Think of it this way, they can ask that, or they could just assume you won t do it and raise the rates to compensate. I d rather avoid the fee by simply showing a receipt than be charged regardless.
If they want to charge best place to find airline tickets me this fee then I will want to rent a car where I see the gas sloshing around under the gas cap- ie topped off. I usually can over-pump (pumping after the pump automatically shuts off) enough gas into a car to get me 20-30 miles to the airport rental place and the guage still show full.
@ RagingBoehner : No way they would be that devious! In fact, I rather think that they must have a team of highly-trained top-off best place to find airline tickets specialists that handle these situations as they come in. That s what you re probably paying for: The top-off specialist.
@ SuperJdynamite : I learned about that bit where the vapor recovery system will suck up any gas that you overfill your tank with, I ve had some good luck by pulling back on the nozzle so the rubber hood doesn t cover the gas filler.
One time in California a treehugger got pissed off at me because I spilled a little gas. I calmly told her not to worry, it would soon evaporate and not leave a mark. Have you ever seen a treehugger best place to find airline tickets with a face so red you d think blood was going to shoot out of her eyes?
I could see where you could create a nice bit of bad publicity for them and make them scramble by accusing them of Not Being Green . As a few folks have already said, it is not considered environmentally sound to be topping off the tank. I m sure a few such accusations would reverse this policy pretty quickly.
If the rental agencies were being completely honest, they would just charge a set rate for the amount of gas they need to add to the tank when you return. It wouldn t disadvantage them in any way. By setting it up as a gamble at the beginning of the trip, they are hoping you will make the wrong choice and lose. All customers know it, and it makes them feel taken advantage of, so why not just stop it? I suppose it s like skimming a little off of every customer. There is no real way for the customer to come out ahead given those two options.
The reason this practice was done is because of cheap customers who only drive the car for one day and maybe put 40 miles on it and never gasses the car back up. the needle is showing full until the rental car company moves it around there lot and now is not showing full. they have to put gas in the car because of the cheap customer. Trying to recoup some of there losses i guess. I work in the rental industry and the majority of the time the rental company is the victim. someone cries wolf and most of the rental companies will give reimbursements to oblige the customer and give good service When actually the customer deserves best place to find airline tickets nothing. Customers actually believe they deserve reimbursement for getting a flat tire. They cannot understand that they are responsible that they were driving the car when the tire went flat and that the car left the lot with perfectly good tires.
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